Responsible Gaming

Gaming Should Be Entertainment

At Lizaro Casino, we believe that gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set strict limits on how much time and money you spend.

If you find yourself gambling more than intended or experiencing distress related to your gaming activity, we encourage you to seek help immediately.

Age Verification

Gambling is only legal for persons aged 18 years or older in the United Kingdom. Lizaro Casino is committed to preventing underage gambling. By accessing our platform, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction.

We employ strict age verification procedures during registration and may request additional proof of age at any time.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Spending more money or time gambling than you intended
• Chasing losses by gambling more to recover money lost
• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Hiding gambling activity from family, friends, or healthcare professionals
• Experiencing mood changes, irritability, or anxiety when unable to gamble
• Neglecting work, education, or personal relationships due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to fund gambling activity
• Lying about the extent of your gambling
• Experiencing financial difficulties as a result of gambling

If you recognise any of these signs in your behaviour, please reach out for support immediately.

Self-Help Tools Available

Lizaro Casino provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly).
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session or time period.
• Time Limits: Set reminders and automatic session timeouts to help you manage time spent playing.
• Reality Checks: Enable pop-up notifications at regular intervals to remind you how long you have been playing and how much you have spent.
• Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling.

To access these tools, please log into your account or contact our customer support team. We take your wellbeing seriously and are here to help.

Support Organisations

If you are struggling with gambling, confidential help and support are available from the following organisations:

United Kingdom

• GamCare: Free, confidential support and counselling for anyone affected by problem gambling. Website: www.gamcare.org.uk
• GamStop: The National Self-Exclusion Scheme for Great Britain. Allows you to self-exclude from all online gambling operators at once. Website: www.gamstop.co.uk
• Gamblers Anonymous: Support meetings and peer-to-peer help. Website: www.gamblersanonymous.org.uk

International Support

• Australia – Gambling Help Online: Free counselling and support services. Website: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council: Information and resources for problem gambling prevention. Website: www.responsiblegambling.org
• United States – National Council on Problem Gambling: Helpline and referral services. Website: www.ncpgambling.org
• Germany – Bundeszentrale für gesundheitliche Aufklärung: Information and resources on problem gambling. Website: www.bzga.de

Take Action Today

If you believe you may have a problem with gambling, please do not hesitate to seek help. There is no shame in asking for support—many people have successfully overcome gambling difficulties with professional assistance.

Contact one of the organisations listed above, speak to your GP, or reach out to our customer support team at axiafx.co.uk. Your wellbeing is our priority, and help is always available.

Remember: You are not alone, and recovery is possible.